Product updates & upgrades

Welcome to the Denon Electronics U.S.A. Updates and Upgrades page. Here you will find various user updates or upgrades for many Denon products. Most updates have been designed so that you can update your equipment at home using an IBM compatible PC eliminating the need of removing it from your system and sending it back to Factory Service. Normally updates will be free of charge. In some cases updates to various models may require the unit to come back to our Factory Service and will be indicated if necessary, at only the cost for shipping it to us. For at home updates, the supplied instructions will guide you through the update process for your product.

We also offer upgrades for some products. These upgrades will add functionality to a unit beyond what it originally came with at an additional charge plus any applicable sales tax for the price indicated. Some upgrades will be able to be done at home using an IBM compatible PC, while others will require the unit to come back to our Factory Service center. It will be indicated if the unit will need to come back to us for upgrade or whether it will be able to be done at home. If it can be done at home, installation instructions will be included. If it must come into Factory Service for the upgrade, first please contact our Factory Service center at 973-625-4056 x231 or x200 to make arrangements.

To check to see if an update or upgrade is available for your unit, select a model number, enter your serial number and mouse click the "Submit" link. Then follow the instructions on your screen. If there is an update or upgrade for your unit, you are just a few short steps away from seeing what is available.

UPDATES / UPGRADES SEARCH

Denon Models*
Product Serial Number*
WARNING: These updates are for products released in the U.S. only. Learn More >
RECENT UPDATES/UPGRADES
[DBP-2010CI]   (07/02/2010)
Firmware Update - US Version Only - Region A​

This update corrects for the unit intermittently pausing and not playing the dts English audio track on Alien, Disc 1 or Disc 7, from the boxed set “Quadrilogy.” Details and instructions are provided with the download and includes previous versions. All S/Ns apply. Updated Version number is 1.012. Download size is 18.5MB​

[DVD-1800BD]   (07/09/2010)
Firmware Update - USA Version Only - Region 1

This update corrects for BD title "WHAT WOMEN WANT" not playing. The unit also is not able to navigate to different chapters on the disc by skipping. Details and instructions are provided with the download and includes previous versions. All S/Ns apply. Updated Version number is 1.122. Download size is 21.6MB.

[AVR-4310CI]   (08/18/2010)
Firmware Update Available - US Version Only​

Two changes have been issued. When the AVR joins a network in Party Mode as an Attendee the delay time for the AVR has been improved while the ID task is performed. When Zone 2 is set to HD Radio & Mute is on, sometimes the mute indication may not show depending on buttons pressed. ** Please use your high speed network connection and the receiver's menu to update your AVR not the update page **

[DVD-A1UDCI]   (08/28/2009)
Firmware Update - US Version Only - Region 1

** NEW ** BD Live 2.0 is now available! Please use your Ethernet/Internet connection on the player to obtain the new enhanced feature set. Also, Denon Link 4 is available on the AVP-A1HDCI and AVR-5308CI models offering enhanced clocking and jitter control for extremely detailed audio performance.
*Please use the AVP/AVR's update menu and an Internet connection to obtain this feature update.*

[DVD-2500BTCI]   (11/11/2009)
Firmware Update - US Version Only - Region 1

This update corrects for the unit freezing when playing Blu-ray disc ""Babylon."" Details and instructions are provided with the download and includes previous versions. All S/Ns apply. Updated Version number is 1.121. Download size is 21.8MB."