Product updates & upgrades

In a digital age in which technology advances at an ever increasing rate, it is sometimes necessary to perform firmware updates on products in order to keep up with new products and formats. On this page you will find various updates and upgrades for Denon products along with instructions to guide you through the process.

All current products are able to download updates directly from the Denon server using your internet connection. This would be initiated through the menu of the Denon unit. If you do not see your model listed below and do not know how to perform a firmware update our customer service team would be happy to assist you.

Please note that in the past some feature upgrades have been offered which involve upgrading some parts within the Denon unit. Such upgrades must be performed by Denon factory service. Because such upgrades require specific parts, these upgrades are only offered while supplies last.

To check to see if an update or upgrade is available for your unit, select a model number, enter your serial number and mouse click the "Submit" link. Then follow the instructions on your screen. If there is an update or upgrade for your unit, you are just a few short steps away from seeing what is available.

Denon Models: *
Product Serial Number: *

WARNING: These updates are for products released in the U.S. only.

AVR DSX Feature Upgrade

Denon is currently offering a DSX feature upgrade for the AVR-3310CI and AVR-990 surround sound receivers. To obtain further information on this feature upgrade for your receiver and order the feature, click here. Should you have any problems during the installation of the firmware upgrade please, call 1-201-762-6665 and select option 1 for assistance.

AVR Ultimate Feature Package Upgrade

Denon is currently offering a feature enhanced firmware upgrade for the AVR-3808CI and AVR-4308CI surround sound receivers. Should you have any problems during the installation of the firmware upgrade please, call 1-201-762-6665 and select option 1 for assistance.
RECENT UPDATES/UPGRADES
[AVR-4310CI]   (08/17/2010)

Firmware Update Available - US Version Only​

Two changes have been issued. When the AVR joins a network in Party Mode as an Attendee the delay time for the AVR has been improved while the ID task is performed. When Zone 2 is set to HD Radio & Mute is on, sometimes the mute indication may not show depending on buttons pressed. ** Please use your high speed network connection and the receiver's menu to update your AVR not the update page **

[DVD-1800BD]   (07/08/2010)

Firmware Update - USA Version Only - Region 1

This update corrects for BD title "WHAT WOMEN WANT" not playing. The unit also is not able to navigate to different chapters on the disc by skipping. Details and instructions are provided with the download and includes previous versions. All S/Ns apply. Updated Version number is 1.122. Download size is 21.6MB.

[DBP-2010CI]   (07/01/2010)

Firmware Update - US Version Only - Region A​

This update corrects for the unit intermittently pausing and not playing the dts English audio track on Alien, Disc 1 or Disc 7, from the boxed set “Quadrilogy.” Details and instructions are provided with the download and includes previous versions. All S/Ns apply. Updated Version number is 1.012. Download size is 18.5MB​

[DVD-2500BTCI]   (11/10/2009)

Firmware Update - US Version Only - Region 1

This update corrects for the unit freezing when playing Blu-ray disc ""Babylon."" Details and instructions are provided with the download and includes previous versions. All S/Ns apply. Updated Version number is 1.121. Download size is 21.8MB."

[DVD-A1UDCI]   (08/27/2009)

Firmware Update - US Version Only - Region 1

** NEW ** BD Live 2.0 is now available! Please use your Ethernet/Internet connection on the player to obtain the new enhanced feature set. Also, Denon Link 4 is available on the AVP-A1HDCI and AVR-5308CI models offering enhanced clocking and jitter control for extremely detailed audio performance.
*Please use the AVP/AVR's update menu and an Internet connection to obtain this feature update.*