Important Message About Netflix And Dolby Digital Plus Audio Signals

January 28, 2014

Dear Denon Customer,

Please be advised that we have identified an issue with some Netflix devices transmitting Dolby Digital Plus audio signals to our audio video receivers. We will start rolling out an online firmware update to correct the problem with effected models towards the end of February, staggering the update between models into March . In the meantime, setting your Netflix device’s digital audio output to PCM or Stereo should temporarily alleviate the issue.

We appreciate your continued patience as we work to resolve this issue.



Denon Customer Service

Firmware Updates
February 20: AVR-X3000, AVR-X4000, AVR-4520CI
February 27: AVR-X1000, AVR-E300
March 6: AVR-E400, AVR-X2000
March 13: AVR-2113, AVR-1913
March 19: AVR-3313, AVR-2313
March 27: AVR-1613, AVR-1713

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