Dear Denon Customer, Please be advised that we have identified an issue with some Netflix devices transmitting Dolby Digital Plus audio signals to our audio video receivers. We will start rolling out an online firmware update to correct the problem with effected models towards the end of February, staggering the update between models into March . In the meantime, setting your Netflix device’s digital audio output to PCM or Stereo should temporarily alleviate the issue.
We appreciate your continued patience as we work to resolve this issue.
Denon Customer Service
February 20: AVR-X3000, AVR-X4000, AVR-4520CI February 27: AVR-X1000, AVR-E300 March 6: AVR-E400, AVR-X2000 March 13: AVR-2113, AVR-1913 March 19: AVR-3313, AVR-2313 March 27: AVR-1613, AVR-1713